To change your email address you need to follow the steps below:
- Log into your NeuShield Portal account.
- Create a new admin login with the new email address for your account by going to “My Account” -> “Account Admins”.
- If your old admin was the primary administrator then set the new admin as the primary admin.
- Log out.
- Log in as the new admin.
- Go to “My Account” -> “Account Admins” and delete the old log in.
See here: Adding an Account Admin