here is a Free edition of Data Sentinel that you can download by clicking here.
Archives: KB Articles
How do I remove a device that is no longer used from my account?
To remove a device from your account, sign into the NeuShield portal, locate the device on the ‘My Protected Devices’ tab, and remove it from your account on the ‘Subscription’ tab. That device will be reset back to the Free edition the next time it checks in.
Can I extend my evaluation period after it expires?
No. The one-time evaluation subscription is only provided to our selected business customers and cannot be extended. Please choose the period required for making your purchase decision before you request your evaluation period. After your evaluation period expires, the devices will revert to the Free edition of Data Sentinel. If you decide to purchase, you… Read more »
How do I upgrade to the Home or Business edition of Data Sentinel?
You can activate Data Sentinel’s Home or Business features through your NeuShield account if you have a valid subscription or license key. There are three ways to upgrade your clients. The first way you can do this is by clicking the ‘Upgrade your edition’ button on your client. This will open your web browser to… Read more »
Why do I need an account to use the Home or Business editions?
For optimal use of Data Sentinel is it important to create a NeuShield account. You need a NeuShield account to gain access to the Home or Business edition features of Data Sentinel. With your NeuShield account you can manage your Data Sentinel clients, track your license usage and report on the status of each Data Sentinel… Read more »
How do I subscribe or renew my license?
Our subscription plan allows you to enable Data Sentinel’s Home or Business edition features to fully protect your devices. Log in to your NeuShield account (or create a new account if you don’t yet have one) and navigate to ‘My Account’ panel to subscribe or renew your subscription. If you don’t have a valid license,… Read more »
Do I get additional features if I sign up for a NeuShield account?
The NeuShield portal provides a centralized view for all devices protected by Data Sentinel and allows you to activate or remove Home or Business edition features.
Do I need to have a NeuShield account to use Data Sentinel?
It is possible to use the Free edition of Data Sentinel without a NeuShield account, but to use the Home or Business edition features you will need a NeuShield account.
How can I restore a file to a different revision?
To restore a file open Windows Explorer and browse to the file you wish to restore. Right-click on the file and select ‘Properties’. Then open the ‘NeuShield’ tab, select the revision of the file you wish to restore and press ‘Restore’. Note: Files can only be restored to a different revision if they are in… Read more »
Can I protect a NAS with NeuShield?
Currently, NeuShield Data Sentinel only protects files on local fixed drives. However, for NAS devices you can work around this by connecting the NAS device to a Windows Server and running NeuShield on that Windows Server. Here are the steps for that: Connect the NAS to Windows Server using iSCSI. Mount the NAS as… Read more »