To download the EXE installer, see: Download and Activation All command line arguments that are given to the EXE installer are passed to MSI. So, for example you can use the (/qn) arguments to get a silent mode install. Since Data Sentinel is using a standard MSI package any MSI command line argument sent to… Read more »

By default, NeuShield will automatically detect and use whatever proxy server the system is configured for. However, in some circumstances you may want NeuShield to use a specific proxy server, for instance if your proxy requires a password or uses authentication. Specifying a custom proxy server for NeuShield requires two basic steps: The first step… Read more »

Have you ever updated a document and then later wanted to go back to a previous version of that document? This is basically what Data Engrams™ allow you to do. They work like revision history which allows you to go back to previous versions of your data. But what are Data Engrams™? Data Engrams™ basically… Read more »

If a customer or user already has an existing account you can invite that user to be your tenant.  To invite a tenant to your account you can just click the “Invite new tenant” button and then type in the email address associated with that account.  Then when that user logs in to his account the… Read more »

Notification Emails: Email Notification Settings is a sub menu under My Protected Devices. This tab allows you to specify additional email addresses for receiving notifications. By default, all administrators will get notifications. However, if you want to send notifications to additional email addresses you can do that from this tab. The feature has the following… Read more »

From the Email Notification section you can enable and disable different email notifications. These options only affect the specific account that you are logged on with. Each administrator can set these options as they like. To get to the Email Notification section you need to select the “Preferences & Logout” tab. Tenant Notification The “Tenant… Read more »

The “Support settings” button under the My Tenant tab allows adding a tenant support logo and URL link into an MSP account. Admins with the permission to add and invite tenants can set an image logo and URL link for their tenants. The image can be either a jpg or a png up to 50KB…. Read more »

From the ‘Download & Activation’ page you can activate Data Sentinel’s Home or Business edition features. There are three ways to upgrade your clients. First, you can do this by clicking the ‘Upgrade your edition’ button on your client. This will open your web browser to the NeuShield web page. From there you can select… Read more »

In some cases you may want to force all users to enable Two-Factor Authentication (2FA). To do this you need to enable the Admin Logon Authentication. Log into the portal with the primary administrator. If 2FA is not already enabled you will need to enable it on this account first. Once you are logged on… Read more »

In some cases you may want to have a different policy for different devices. Once you have created different groups you can set a different policy for each of these groups. Log into your NeuShield portal. Go to the “Data Sentinel Settings” tab. Click the group name (“Default” or other group name) next to the… Read more »