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            What should I do if my system showed multiple version of NeuShield Data Sentinel installed?

            In a rare occasion, you may find multiple versions of NeuShield Data Sentinel listed in your windows' Settings > Apps & Features. Not to worry, your data is still fully protected by NeuShield Data Sentinel. Also, you only have one version of NeuShield Data Sentinel installed; you can safely remove the older installed program listing without actually uninstalling the software.

            To begin, let's restarting your system to clear any pending system updates/software installation. Once you have logged into the system, goto Settings > Apps & Features, located the older version/build of NeuShield Data Sentinel and click the "Uninstall" button. You will get another prompt from Windows, stating "This app and its related info will be uninstalled", proceed and click on the "Uninstall" button. Repeat this uninstall process until you have one remaining NeuShield Data Sentinel listed here (and it has the latest version/build number). Done, you are all set!

            Note: The above procedure only removes the extra entry without uninstalling the actual software.

            Updated: 14 Jun 2018 09:13 AM
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