From the NeuShield Portal you can change settings for your clients. Changing these settings will affect all clients in that account.
Note: tab names in your account may differ from those above.
By default, NeuShield Data Sentinel will automatically update to the latest build. However, this can be disabled from the ‘Data Sentinel Settings’ panel on the NeuShield Portal.
Anti-Wiper and Boot Sector Protection are features that can be modified by the end user, by default. However, if you want to control the options from the NeuShield portal you can set these options to ‘enabled’ or ‘disabled’ which will overwrite the user settings for these options.
Data Engrams are backup copies or revisions of protected files. You can configure the maximum number of Data Engrams to store. Changing this number will not remove existing Data Engrams. So, if for example a file has 10 Data Engrams then changing this number to 5 will not remove those 10 Data Engrams. However, it will prevent other files that have less than 5 Data Engrams from creating more than 5 Data Engrams. This can be set to 0 to prevent NeuShield Data Sentinel from creating more Data Engrams.
You can specify the maximum size of a file that Data Engrams will be created for. Whatever this is set to will prevent NeuShield Data Sentinel from creating backup copies or revisions of files that are larger than this value. So, for instance if this is set to 512 MBs than NeuShield Data Sentinel will not create revisions of files larger than 512 MBs. Files can still be protected if they are larger than 512 MBs but no backup copies of the file will be created.
By default, NeuShield Data Sentinel protects files up to 2 GBs. However, you can change this to allow files to be protected up to 512 GBs. Files are still protected even if Data Engrams are not being created for these files.
NeuShield Data Sentinel periodically copies data from the overlay onto disk. This allows changes made to protected files to be permanently saved. By default, this is done every 24 hours, excluding weekends. However, you can change the frequency of this. Setting this to a smaller number can reduce the amount of lost data when reverting a folder but will give you less time to revert the data if hit by ransomware. Setting this to a larger number could mean more data loss but gives you more time to respond to a ransomware attack.
NeuShield Data Sentinel all the default user folders such as Documents, Desktop, Contacts, Music, Pictures, Saved Games, Videos and 3D Objects automatically. This protection is provided to all user’s profile of the same system and these protected folders cannot be removed. However, they can be disabled from the ‘Protected Cloud Drives and User Folders’ page.
NeuShield Data Sentinel all the default user folders such as Documents, Desktop, Contacts, Music, Pictures, Saved Games, Videos and 3D Objects automatically. However, you can add custom folders to protect from the ‘Protected Custom Folders’ page.
The User Control Settings has two functions, the first controls the product uninstall features and the second controls the user interface of the endpoint software.
For the product uninstall features there are three options. The first option is for "no password or captcha verification" and is not recommended to use. This options is not very secure and prevents you from uninstalling over Remote Desktop. The second option is "uninstall captcha verification", which is the default and requires a captcha for uninstall. The captcha cannot be seen on Remote Desktop or other remote control software. The third option is "uninstall password" and is the recommended option to enable. When using the uninstall password it is recommended to use a unique password that is not used for anything else.
In some cases, you may want to hide the notification tray icon or restrict NeuShield functions from your users. To do this you can log into the NeuShield Portal and go to the ‘Data Sentinel Settings’ panel. When the client is restricted it is unable to change any settings on the client, add or remove protected folders, revert folders or run the One-Click Restore. Individual clients can be temporarily set to unrestricted mode from the ‘My Protected Devices’ panel.
By default, NeuShield will automatically detect and use whatever proxy server the system is configured for. However, in some circumstances you may want NeuShield to use a specific proxy server.