Account
- How do I remove a device that is no longer used from my account?
- How do I reset my account password?
- Do I get additional features if I sign up for a NeuShield account?
- I have both Microsoft Office 365 and Microsoft Live accounts, which one should I use to sign up for a NeuShield account?
- Why do I need an account to use the Home or Business editions?
- Do I need to have a NeuShield account to use Data Sentinel?
General
- Can NeuShield Data Sentinel replace my current antivirus software?
- How is NeuShield Data Sentinel different than antivirus software?
- Ransomware is constantly evolving, how do you keep up with the latest threats?
- What should I do if I am hit with ransomware?
- How can I get access to NeuShield Data Sentinel?
Licensing
Product
- How to uninstall NeuShield from a command line (CLI)
- How to collect debug logs
- How is One-Click Restore different from Windows' System Restore?
- Can I protect a NAS with NeuShield?
- How to enable custom proxy settings in NeuShield?
- Why does NeuShield require Internet Explorer 11?